Faq
Frequently Ask Qustions
How do I order a 3D crystal frame?
It’s simple! Choose your favorite crystal shape and size, upload your photo, and place your order.
Our team will handle the rest — turning your image into a stunning 3D engraving.
What type of photos work best?
High-resolution photos with good lighting and clear faces produce the best 3D effect.
Avoid blurry or dark photos — our team may contact you if we need a better image.
Can I add text or a message to my crystal?
Yes! You can include a custom message, name, or date when placing your order.
We’ll engrave it beautifully to complement your 3D image.
How long does production take?
Once your order is confirmed, it typically takes 2–3 business days to design and engrave your crystal.
Shipping time varies depending on your location, usually 5–7 business days in total.
How will I receive my order?
Your 3D crystal is securely packaged in a premium gift box and shipped safely to your address.
You’ll receive tracking details as soon as it’s dispatched.
